Analyst, IT Support
Hydro
- Lichtervelde, Flandre-Occidentale
- CDI
- Temps-plein
- Taking active part in incident resolution
- Working with global support teams to resolve both IT infrastructure and application related issues
- Installing or participating in installation of IT infrastructure components, applications, and any other relevant tools used at the location(s)
- Monitoring and maintaining location specific infrastructure and applications following standard operating procedures
- Take active part in location-specific and global IT projects
- Maintaining user accounts within the locally supported applications.
- Acting as location representative of GBS IT professionals
- Taking part in IT change management flows
- Troubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faults
- Maintaining the location(s) specific part of the active directory
- Follow global architecture-, security-, and operational standards and policies
- Maintaining location specific IT documentations within your area of responsibility
- Prioritizing work and operating with compliance of GBS IT Service Level Agreements
- IT Technician qualification is a must; IT Engineer or equivalent is preferred
- Min. 5 years work experience on the field of IT Infrastructure
- Fluency both in the native language of supported location(s) and in English is a must
- Show eagerness to learn and further develop yourself professionally
- ITIL Certification (Education knowledge)
- Exposure to and understanding of a manufacturing environment
- Experience in basic Vendor management processes
- Working at the world's only fully integrated aluminum and leading renewable energy company
- Diverse, global teams
- Flexible work environment/home office
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company, gain new certificates
- Attractive benefit package
Please apply online in ONE with your CV and optionally a cover letter.
If you have any questions, please contact:Anita Baloni-Kovacs
Anita.Ghh.Kovacs@hydro.com
(Hungary +36) 30/455-1108Posted on: Apr 3, 2024Location:Lichtervelde, BE, 8810Department: GBS - Global IT SupportBusiness Area: Global Business Services(HGBS)Legal Entity: Hydro Extrusion Lichtervelde SA / Ghlin NVJob Type: Permanent