Knowledge Manager (SME)

• Plan, direct, and coordinate activities related to the identification, maintenance, and management of data, information, and knowledge.

• Lead the development and maintenance of KM artifacts (e.g., SOPs, KBAs).

• Establish processes for archiving and removing outdated artifacts and ensuring the prominence of authoritative knowledge.

• Support planning and lead KM governance and policy development.

• Direct the identification of knowledge gaps and the incorporation of best practices.

• Formulate technical assessments and knowledge documentation.

• Develop technical solutions that foster knowledge discovery, access, and sharing.

• Develop KM solutions that promote standardization.

• Bachelor’s degree with a minimum of 10 years’ experience, or an Associate’s degree with a minimum of 14 years’ experience, or a high school diploma with a minimum of 16 years’ experience.

• An active Secret security clearance with an SSBI.

• DOD Cyber Work Force (DCWF) 431 Certs: Security+ or SSCP or equivalent.

• Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.

• Demonstrated ability to effectively communicate with internal and external stakeholders and organize materials for In-Progress Review (IPR) meetings.

• Experience producing metrics and reports using Microsoft Office tools.

• Proven administrative support experience, assisting contractor management with various tasks and projects.

• Demonstrated history of discretion, independent judgment, and self-direction.

• Normal office conditions with potential to perform duties in deployed locations.

• Core hours of operation are Monday through Friday, 0600 – 1700.

• May be requested to work evenings and weekends to meet program and contract needs.

• It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.

SOSi