Company DescriptionJoin SGS – Make a Global ImpactAt SGS, we believe in creating a better, safer, and more interconnected world. Our open and supportive culture empowers people to grow, collaborate, and succeed. With a presence in nearly every industry, we touch countless aspects of daily life—and we’re just getting started.To support our continued growth, we’re looking for a passionate and strategic Key Account Manager to join our Clinical Research team.Job DescriptionYour Role: Key Account Manager – Clinical ResearchAs a Key Account Manager, you’ll be the trusted partner for a select group of strategic clients. You’ll drive growth, build long-term relationships, and act as the vital link between our clients and SGS’s global Clinical Research Organization.What You’ll Do:
Be the go-to contact for key clients, building trust and delivering value.
Develop and execute strategic account plans to meet sales targets and uncover new opportunities.
Lead regular business reviews to align on goals, address challenges, and propose tailored solutions.
Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
Identify upselling and cross-selling opportunities to maximize client potential.
Stay ahead of market trends and competitor activity to proactively guide your strategy.
Manage contract negotiations, renewals, and pricing in partnership with our business development team.
Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty.
Align internal stakeholders with account strategies to unlock new business opportunities.
QualificationsWhat You Bring:
A Bachelor’s or Master’s degree in Business Administration, Life Sciences, or a related field.
Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
Strong understanding of the drug development process.
Fluent in English (written and spoken).
Proficiency in Microsoft Office and CRM tools.
A strategic mindset, strong business acumen, and a passion for client success.
Excellent communication, negotiation, and interpersonal skills.
Analytical thinking and data-driven decision-making.
A proactive, self-motivated attitude with the ability to work both independently and collaboratively.
Willingness to travel to meet clients when needed.
What Makes You a Great Fit:
Collaborative: You thrive in a team and believe in the power of working together.
Friendly: You build connections easily and inspire those around you.
Purpose-driven: You want your work to make a real difference in people’s lives.
Committed: You lead by example when it comes to health, safety, and sustainability.
Additional InformationWhat We Offer:
A warm, inclusive, and supportive work environment where your voice matters.
Space to share your ideas and shape the future.
Work that has a real impact on millions of lives.
A chance to grow your career while fulfilling your purpose.
Ready to Take the Next Step?Thinking about a new chapter in your career? This could be it. We’d love to hear your story.Apply now with your resume and let’s start the conversation.Still have questions? Reach out to Anneleen at — she’ll be happy to tell you more.
