A major player in the industrial pastry sector, our company combines tradition and innovation to deliver high-quality products with a strong reputation.With historic know-how and iconic brands present on both the French and international markets, the company relies on more than 1,000 employees spread across a dozen production sites.Operating in France and Belgium, it fosters a strong team spirit, commitment, and a culture of warmth and collaboration, which drive its sustainable and ambitious growth.To support our client's continued growth, we are currently looking for a Quality Manager.RESPONSIBILITIESAs a Customer Quality Assurance, you will report to the Quality Manager and play a key role in deploying the company's quality policy at the production site.Your main responsibilities will include:
Managing the daily administrative tasks of the Quality department.
Acting as the main quality contact for customers: handling requests, non-conformities, and complaints.
Managing the approval process for new suppliers and raw materials.
Handling specifications, customer requirements, and platform updates.
Drafting and updating technical sheets for finished products.
Creating and updating product packaging and labels.
Participating in the risk assessment of raw materials.
Actively contributing to the HACCP approach and hazard analysis.
Participating in quality audits (IFS, BRC, RSPO, customer audits...).
PROFILE
You have training or experience in Quality within an industrial environment, ideally in the food sector.
You possess strong administrative and document management skills.
You are familiar with Belgian, European, and export food regulations.
You have practical knowledge of HACCP, BRC and IFS standards, and hygiene best practices.
You are rigorous, autonomous, flexible, and able to manage priorities effectively.
You have excellent communication and teamwork skills.
Proficiency in office software (Microsoft Office suite).
OFFER
A position with responsibility in a dynamic, innovative, and fast-growing company.
The opportunity to directly contribute to the site's quality strategy and industrial performance.
A friendly working environment driven by strong human values: commitment, trust, and team spirit.
An attractive compensation package aligned with your skills and responsibilities.
Être le point de contact qualité des clients, en assurant le suivi des demandes, des non-conformités
Your application will be handled with strict confidentiality.
