Key Account Manager
CAF-DCF
- Bruxelles
- CDI
- Temps-plein
- Developing, arguing and implementing an Area Action Plan based on national & regional objectives;
- Preparing and managing tenders in your area of responsibility;
- Establishing and developing professional relationships with different stakeholders;
- Getting to know the needs and follow-up on the evolution of key customers (organizational structure, people evolution, …);
- Follow-up on the decision making processes of the different stakeholder groups (purchase department, pharmacy and prescribing physicians)
- Managing customer contracts (annual revisions) and their evolution (hospital mergers, purchasing groups...);
- Developing commercial arguments in order to convince buyers and decision-makers;
- Follow-up on the orders (availability, delay, complaint) and on the customers' loyalty and satisfaction;
- Classification and prioritization of customers based on their potential (in consultation with your hierarchy).
- You have a bachelor or master's degree in a scientific, pharmaceutical or biochemical domain.
- You have at least 5 years as a hospital account manager and you are familiar with tender processes.
- You are Dutch speaking with a good knowledge of French and English (able to read and understand scientific publications and work together with colleagues).
- You like to work independently and to take initiative.
- You show a strong business acumen and you are a good networker with excellent communication skills.
- You are familiar with the MS Office applications.
- You are hands-on, motivated, and used to working in a dynamic environment.
Hudson