Quality Manager (Digital Cinema)

• Analyze field complaints & trends and coordinate remedial actions where needed
• Manage escalated customer complaints and severe supplier quality issues in cooperation with relevant stakeholders
• Execute and follow-up internal process audits according to ISO9001:2015 norm
• Perform data analysis based on trend data and report quality related KPI's (total intervention rate, early failures, red alert status, …)
• Take the quality responsibility and pro-active lead during new product developments
• Organize and attend regular follow-up meetings with large customer parties

• Bachelor or master's degree in a technical field or an equivalent combination of experience and education
• Proven track record in quality management
• Excellent verbal and written communication skills in both Dutch and English
• Good communication skills, listening skills and able to cope with stressful situations
• Excellent project management and coordination skills
• Good analytical skills to identify trends from different data sets
• Willingness to perform limited travel per year (short travel)

Barco