Head of Revenue Operations
Rydoo
- Malines, Anvers
- CDI
- Temps-plein
- Ambitious international team (150+ Rydoo'ers)
- 33 nationalities speaking over 15 languages
- 6 hubs across 3 continents
- Easy-to-use expense management app available on iPhone and Android
- Supporting over 10,000+ clients and 1 million+ users worldwide
- 4.6 employer score on
- Enable seamless collaboration between sales, marketing, and customer success teams to enhance overall revenue operations efficiency.
- Enable and monitor GTM strategies
- Analyze and streamline end-to-end revenue processes to enhance efficiency and effectiveness.
- Implement best practices to drive consistency and scalability in revenue operations.
- Collaborate with sales, marketing and customer success teams to align revenue generation activities and optimize the customer lifecycle management process.
- Enable the development and implementation of marketing strategies and campaigns that drive revenue growth and customer acquisition.
- Work closely with the sales team to ensure effective lead qualification and conversion processes
- Work closely with the marketing team to ensure effective lead generation and marketing qualification processes to feed the sales pipeline.
- Partner with customer success teams to implement strategies that maximize customer retention, upsell, and cross-sell opportunities.
- Develop and monitor key metrics to evaluate sales, marketing and customer success performance and identify areas for improvement.
- Develop and implement robust sales analytics to provide insights into sales, marketing, and customer success performance, trends, and opportunities.
- Create and deliver regular reports to senior leadership, highlighting key performance metrics and areas for improvement.
- Utilize data-driven insights to guide strategic decision-making and sales forecasting.
- Implement reporting cadences at the Exec, Management, and Operational levels to ensure the sales pipeline health
- Support sales and marketing regarding territory and staffing design, commission plans, and quota setting
- Manage the RevOps projects and key initiatives
- Manage the Revops queue and perform regular analysis to tackle the RevOps issues' root cause
- Define and monitor key performance indicators (KPIs) for the sales marketing and customer success team.
- Establish performance metrics to assess individual and team performance, and implement strategies for improvement.
- Collaborate with sales, marketing and customer success management to create accurate sales forecasts based on market trends and historical data.
- Evaluate, implement, and optimize tech stack to support the sales, marketing and customer success teams.
- Work closely with IT to ensure seamless integration of chosen sales, marketing and customer success tools with other business systems.
- Monitor training and support to the sales, marketing and customer success teams on effective use of sales tools and technologies.
- Bachelor's degree in Business or related field
- Proven experience in Revenue operations management, with a track record of driving results.
- Strong analytical and strategic thinking skills.
- Excellent communication and leadership abilities.
- Familiarity with sales technologies and CRM systems (Hubspot, Tableau, Salesforce, Planhat)
- Ability to thrive in a fast-paced, dynamic environment
- Occasional travel to our HQ in Mechelen, Belgium
- Working proficiency in English (C1+)
- You’ll be reporting to the CFO
- You’ll be part of the Finance team, closely collaborating with internal and customer-facing teams
- Location: Remote plus occastional travel to our HQ in Mechelen, Belgium
- Start date: April 2024
- A competitive package, including salary and benefits
- €1000 / year learning and development budget
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Spectacular onboarding program for all new Rydooer’s