Remote in Portugal Client Advisor for Tech Company
- Flandre
- CDI
- Temps-plein
Start Date: FlexibleAbout the Role:
Are you passionate about digital platforms and eager to support small and medium-sized businesses in thriving online? Join a dynamic team as a Client Advisor for one of the worlds leading social media and tech brands. In this role, you will assist Dutch-speaking clients by providing exceptional customer support across phone, email, and chat.Your focus will be on guiding clients through digital advertising products, resolving technical issues, and ensuring a seamless and professional customer experience.Key Responsibilities:Assist Dutch-speaking small and medium-sized business clientsProvide both pre- and post-sales support for digital advertising toolsOffer guidance to optimize customer engagement with self-service platformsLog and manage support tickets, ensuring timely resolutionsDeliver actionable feedback and trends to internal teamsIdentify and proactively solve emerging technical or user-related issuesTraining & Development:3 weeks of paid, full-time training (8 hours/day)Ongoing coaching and skills developmentFree Portuguese lessons, sports activities, and cultural workshopsSalary & Benefits:Competitive monthly salary structure (14 salaries per year including holiday & Christmas bonuses)Monthly food allowancePerformance-based bonusesPrivate health insurance after 6 months (in addition to standard coverage)Relocation Package & Remote Work:Full relocation package, including:Flight reimbursement after 9 monthsAirport pick-upSupport with documentation (Tax ID, bank account, etc.)Furnished shared apartment in LisbonYearly paid return flight home (EU)Why Live in Portugal?Enjoy a high quality of life with a lower cost of living compared to most Western European countriesExperience a mild Mediterranean climate with over 300 sunny days a yearRelish the vibrant culture, stunning coastline, and rich cuisineBe part of a welcoming and international communityExcellent public transport and healthcare systemWho Were Looking For:Native/fluent Dutch speaker (spoken & written)Proficient in English for internal communicationStrong interest in digital marketing and customer supportExcellent problem-solving skills and attention to detailWilling to relocate and work remotely within PortugalInterested?
Reach out to:
Vishaya R. DoergaLinkedIn: Vishaya R. Doerga