Are you ready to take your IT expertise to the next level in a high-responsibility environment? We're seeking a dedicated IT Control Operator to join a mission-critical team supporting complex infrastructure and applications. This role is vital to ensure 24/7 system continuity, issue resolution, and infrastructure reliability.Responsibilities:
Act as a 2nd line support for technical issues impacting internal and external users.
Execute and monitor technical operations, maintenance, and testing procedures.
Log, document, and escalate issues while contributing to the continuous improvement of processes.
Stay updated on new technologies and apply your knowledge to enhance operations.
Provide user support, and when needed, escalate issues to 3rd line experts.
Escort and oversee external technicians during on-site interventions.
Contribute to infrastructure reliability, monitoring, and documentation.
Required Expertise:We're looking for a profile with broad IT operational knowledge across the following areas (only some of these would be sufficient):
Operating Systems: Windows Server/Workstation (O365, Azure basics), Linux, Solaris
