What we're looking forA proactive Account Manager to manage a diverse portfolio of key clients. Your portfolio will find variation in a number of large account clients, complemented by several medium and small accounts.In this role you will be the central commercial contact for your clients, managing their needs and coordinating effectively with relevant internal departments within ODC. You will monitor customer performance, drive profitability, negotiate contracts and develop close and long-term cooperation with customers.Some of your responsibilities:First of all, you are the main contact person for customers and make sure that their needs are met efficiently and effectively. You follow up everything for them, from A (administraite) to Z (after-care)You coordinate and communicate with internal departments in order to provide the best service to your customerMonitoring stock levels, forecasts and the general service level to customersGenerate reports on stock levels and delivery performanceAnalyze customer performance and identify relevant opportunitiesMonitor the Profit & Loss of your customer portfolio and strive for optimizationOrganize meetings with customers to negotiate contracts and build strong partnershipsManage pricing and transportation strategies and develop plans to increase marginsEvaluate existing sales processes and internal key performance indicators to constantly improveRealistically budget for customer demandAttend trade fairs to network with customers and suppliersDevelop and maintain a relevant networkThis is youAn acquired experience in sales or as an account manager for min. 5 years .You can rely on a bachelor or master education in an economic discipline.You have a hands on mentality and are solution oriented.You are always looking for the best way forward and proactively propose optimizations.You have excellent oral and written skills in Dutch, English and French (necessary), any additional language is a plusYou have strong interpersonal skills and are detail orientedYou think long term and can see the bigger pictureYou are a team player and a strong communicatorYou are flexible and can cope well with a rapidly changing environmentAnd above all, you like to take responsibilityWhat do we offer you?To be part of a fast-growing family company with a corporate structure we offer stability, long-term prospects, and the chance to contribute to the success of a leading industry player as of the top 800 largest companies in Belgium (place 789 in 2022) with a global reach.Opportunity for growth and development. As a Sales Manager, you will have access to training and development programs, allowing you to enhance your skills and advance in your career.Competitive salary and benefits package: including a company car and fuel or charging card. We also offer to install a car charger at your home if the situation allows it.Engaging and enjoyable activities: We believe in fostering a sense of community and fun within our team. From participating in events like the challenging 10-miles run in Antwerp, a family day, and team buildings.Generous holiday allowance: we offer a holiday package which consists of 29 days per year outside of public holidays.International exposure: With customers based in various countries, you will have the opportunity to work on a global scale and interact with diverse cultures and markets. This will provide you with valuable international exposure and broaden your professional horizons.Endless possibilities for growth: in 2023 we have grown +20% and are striving for new records everyday. You will have the chance to contribute to the growth of the company by taking on projects in line with your skills, interests and expertise. You options go beyond expanding and developing existing accounts, but also the exapansion of new product categories, regions, system optimizations, digitalizations,... anything you can imagine!
