IT Operations Engineer
Smappee
- Harelbeke, Flandre-Occidentale
- 3.000-3.800 €/mois
- CDI
- Temps-plein
- Manage application and system accesses and perform employee IT lifecycle management including onboarding new employees, modifying accesses, and conducting offboarding procedures
- Own and drive projects for new IT solutions from start to finish (f.e. application rollouts, setup end point protection solutions, meeting room design, ...)
- Implement and refine IT policies and procedures and provide training to application users and managers
- Develop and maintain IT documentation related to operations activities
- Stay up-to-date with emerging technologies and solutions relevant to modern organizations
- In the first stage of your employment, this role will require some hands-on responsibilities:
- Provide first and second-line IT support to colleagues, facilitating their integration with company devices and tools.
- Manage IT assets and be responsible for provisioning devices via a Mobile Device Management solution
- Manage and monitor the internal network components and Microsoft 365 environment
- In the long run, we are looking to prepare and coordinate managed services partnerships for these responsibilities. You will help setting up and coordinating these partnerships
- Minimum 2 years of experience as an IT Operations Engineer or similar role
- Expertise in networks, desktop management (MacOS and Microsoft), network infrastructure, telecommunications, SSO, Enterprise Mobility Management Solutions, and Cloud application management (e.g., Microsoft 365, Odoo, Atlassian, etc.)
- Experience and/or affinity with training and guiding end-users
- Familiarity with service desk systems and management systems
- Proficiency in English, both spoken and written
- Proficiency in automation and scripting languages
- Knowledge of modern technologies and applications
- Devotion for delivering superior IT solutions and passion to help colleagues improve professionally
- Strong analytical and problem-solving abilities and capability to collaborate across teams
- A 'green heart’ and believe in renewable energy
- An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow
- A place where you can focus on a good work-life balance with flexible working hours and a home office day
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving
- A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ
- Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card, meal vouchers, eco vouchers, health insurance, group insurance, holidays supplemented with ADV days, profit participation and optional bicycle leasing
- An ideal location along the E17, spacious parking, electric car chargers and bicycle storage
- A job where you can truly contribute to a better planet