Salesforce Analyst (Business/Functional)

• you analyze the needs of the different business users throughout different projects
• you work in an agile methodology
• you fill the gap between the business and the developers
• you collaborate with teams in other technologies
• you collaborate with a team of Salesforce architects, analysts, administrators and developers to help them determine the most appropriate technical strategy and designs to meet business needs
• you follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions
• you work together with the other developers and validate their solutions before and during development, while also performing QA when required to ensure that they meet the needs of clients
• you write test cases that can be delivered to clients and support them during UAT
• you write test scenarios and execute tests
• you document processes, requirements, solutions and user guides
• you may be involved in translating business requirements into technical specifications
• you communicate intensively with your team about status, technical issues and creative solutions
• lines of communication : you will be in contact with the CIO, the infrastructure teams, the business divisions and supporting teams, the IS project leaders and other analysts

• you have a bachelor's or master's degree in IT or equal by experience
• minimum experience of 3 years in Salesforce technology (medior to senior profile)
• you have worked for at least 2 years in an agile environment
• knowledge of Salesforce System Administrator, Salesforce Service Cloud, Salesforce Field Service Lighting, Salesforce App Builder, Salesforce Community/Experience Cloud is a plus
• software: MS Office, Azure devops, MS Visio
• you have experience with translating business requirements to functional requirements in the form of user story
• you have an understanding of agile approaches and underlying principles
• you can set up test cases and guide the business during testing
• you are pro-active and have a problem solving mindset
• you are customer-oriented and have a learning mentality
• you can work independently
• you value the team's success more than you value your personal achievements
• you communicate in a concise but kind way and have good social skills
• you are open for very regular mobility across all sites of Equans in Belgium
• languages: full professional proficiency in English, Dutch and French

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, meal allowance, representation allowance, 13th month, holiday pay
• concessionary travel, lease car (with fuel card), van (with fuel card), parking, bicycle lease plan
• smartphone with subscription, internet fee
• additional paid leave, seniority leave, homeworking

Equans