We currently have a vacancy for a Support & Training Officer fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.Your tasks:
Create business architecture models that reflect the organization’s strategies and goals;
Integrate the project and program strategies and ensure alignment with business strategies and drivers, and management priorities;
Evaluate systems for discrepancies or vulnerabilities ;
Provide business architecture and systems processing guidance ;
Create and implement a business vision.
Requirements
University degree in IT or relevant discipline, combined with 15 years of relevant working experience in IT;
At least 3 years of experience in user support (including user training);
Outstanding, proven capacity to autonomously learn very complex business processes;
Outstanding, proven communication and diplomatic skills;
Outstanding, proven mastery of all soft skills required for excellent user support;
Excellent analytical and logical thinking;
Extensive experience with enterprise architecture best practices and goals;
Excellent experience with Excel filters, pivots, charts, and complex formulas;
Experience defining and implementing strategies;
Knowledge of statistical mathematics fundamentals;
Experience with Microsoft SQL Server Management Studio would be an asset;
Experience with VBA macros would be an asset;
Experience with Jira would be an asset;
ITIL certification would be an advantage;
Excellent command of the English language, French would be an asset.
BenefitsIf you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference (79007/03/24).We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.You may also consider all our other open vacancies by visiting the career section of our web site ( and follow us on Twitter (@EURODYN_Careers) and LinkedIn.EUROPEAN DYNAMICS ( is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
