Solutions Architect
EVS Broadcast Equipment
- Liège
- CDI
- Temps-plein
- Understand how to best champion EVS's products and solutions to seize the opportunity vs the competition and/or status quo;
- Define solutions to address the opportunity; build support within EVS and also within the customer;
- Present a clear understanding of customer challenges and objectives, either directly in communications with the customer, and/or indirectly working through sales;
- Play a significant role in the customer engagement process, and work strategically with sales to build lasting customer relationships;
- Provide market feedback to the Markets & Solutions team with on-the-ground experience as a customer-facing expert.
- Elaborate solutions meeting customers' requirements and needs, including drafting compelling presentations to capture a customer's attention;
- Pitch solutions to customers alongside the sales manager;
- Organize and deliver demonstrations of products on customers' premises and/or virtually via web conferences;
- Organize and proofs-of-concept of proposed solutions on customers' premises and/or virtually via web conferences;
- Draft system design and BOMs/quotations and provide technical support to complete sales proposals;
- Formulate and design/respond to tender requests;
- Master internal sales tools to aid the Sales team by building BOMs and quotations inside those tools;
- Manage hand-over to the Project & Support teams for live project implementation;
- Anticipate and define project phases, aligning to product development roadmaps when necessary, ensuring that deadlines can be met;
- Provide guidance to the Project and Test teams to develop proper testing protocols for any upgrades or implementations prior to rollout to the production system, acting as a customer advocate;
- Ensure follow-up on internal development of new products/features needed for sales opportunities with support of Product Managers;
- Provide support at customer facing events;
- Keep abreast of EVS product portfolio, new technology, market trends, business opportunities and provide internal feedback on competitive gaps;
- Provide constructive positive and negative product feedback;
- Present EVS solution concepts in public and industry settings in order to influence the market.
- Minimum 10 years experience in the broadcast industry and 5 years in a solutions architect or pre-sales or sales engineer role;
- Bachelor's degree in Broadcast or Engineering;
- Practical understanding of live production systems, including broadcast control systems and infrastructure;
- Strong working knowledge of IP, ST2110 architectures, and solutions;
- Strong broadcast and IT skills (AV, OS, network...);
- Autonomous, able to plan and work independently, proactively, and able to take initiatives;
- Able to meet tight deadlines and manage under pressure;
- Good communicator, at ease with clients, team player;
- Flexible and willing to travel.
- English is mandatory;
- Knowledge of any other language is an asset.