About ENTSO-EENTSO-E is the European Network of Transmission System Operators for Electricity. We coordinate the cross-border system operations, system development and electricity market activities of the 40 electricity transmission system operators (TSOs) which cover 36 countries. The ENTSO-E Secretariat in Brussels provides support on technical, market and policy developments for all European TSOs in their cooperation with each other, in their joint fulfilment of their legal mandates, and in the intensive interactions with EU decision-makers, regulatory agencies, associations representing network users and other stakeholders.If you are interested in having an active role in the energy transition, you should consider joining ENTSO-E. We are a dynamic European association working on important and exciting projects of the electricity sector with the commitment to support the efforts towards a carbon-neutral power system. At ENTSO-E, you will contribute to building the world’s largest integrated electricity market – impacting not only those in the energy sector but also Europe’s overall economy, today and in the future!Job descriptionWe are looking for a highly motivated and technically skilled TP Application Lead, passionate about digital innovation and continuous improvement in application services. Do you have strong analytical thinking, a collaborative mindset, and a solution-oriented attitude? Are you ready to contribute to the stability, security, and evolution of IT applications within a dynamic and international environment? If yes, ENTSO-E is the right place for you.As a TP Application Lead at ENTSO-E, you will support the efficient and secure operation of our application services. You will play a key role in aligning technical solutions with business needs, ensuring service quality, and contributing to ongoing enhancements. You will interact with internal stakeholders and external suppliers, helping ensure the smooth running and future-readiness of our application ecosystem.In this role, you will work in the ENTSO-E Secretariat in Brussels in the Information and Communication Technologies section, reporting directly to the Service Provision Manager. You will have the opportunity to work in a hybrid model, allowing for a blend of remote and in-office work to support a good work-life balance.Occasional travels may be required.Your responsibilities
Monitor and support the daily operation of key applications, helping to resolve incidents and ensure service reliability.
Assist in maintaining and improving application stability and performance, ensure code quality, and implement changes according to the Change Management process.
Propose enhancements based on technical analysis and user feedback, contributing to the continuous improvement of services.
Help update operational documentation and processes to reflect best practices and current activities.
Collaborate with business teams and developers by supporting the analysis of functional requirements and ensuring business needs are met.
Provide services to internal and external stakeholders in line with defined SLAs, ensuring satisfaction and compliance.
Support secure software development practices and contribute to application security.
Coordinate with multiple suppliers to ensure effective service delivery and adherence to agreements.
Your profileWe are looking for someone with the following skills and abilities:
A Bachelor’s degree, or equivalent experience, in Computer Science, Information Technology, or a related field.
1–3 years of experience in application support or IT service management.
ITIL certified or equivalent experience.
SQL, XSD, XML, Web Services, Digital Signatures and encryption.
Excellent writing and oral communication skills in English.
Ability to work independently and in team setting with competing deadlines.
Proactive and results-oriented attitude.
Clear and audience-adapted communication.
Accountability, reliability, and commitment to delivery.
Ability to process complex information and solve problems efficiently.
Curiosity and fast learning from both successes and failures.
Effective work planning aligned with organisational goals.
Awareness and anticipation of technology trends and innovations.
Motivation to work within a multinational and multicultural professional environment.
Positive mindset aligned with the values of ENTSO-E: Team, Trust, Integrity, Future-thinking, Excellence.
Our offerOur people are truly at the heart of our association. You will be part of a multinational and multi-cultural environment, with colleagues from over 30 different nationalities. We believe in a diverse and inclusive workforce which allows us to create an environment where we learn from each other and develop together. We strongly believe in continuous learning and offer a broad range of training and development opportunities to our employees. We are a hybrid workplace and offer a maximum of flexibility enabling to have a good balance between remote working (from Belgium) and engaging physically with colleagues.We offer market competitive compensation and an extensive benefit package, with excellent insurance coverage for you and direct family members (such as hospitalization, supplemental medical plan). You will benefit from group insurance and travel insurance. You will have the opportunity to participate in a Flexible Benefits Plan to choose for those benefits that create the best value for you.Additionally, we offer employees from our TSO Members the chance to apply for secondment opportunities, further enriching your experience and expanding your horizons.Interested?Please submit your application, consisting of a curriculum vitae and a motivational letter on the ENTSO-E career site. Replies will be handled in strictest confidence.ENTSO-E is an equal opportunities employer and does not discriminate on the grounds of age, disability, marital status, gender, sexual orientation, race, religion or political beliefs.
