Communications Manager
ICF International
- Bruxelles
- CDI
- Temps-plein
- Advising clients and internal staff on the design and development of communications strategies for a range of contracts and proposals;
- Management and coaching of communications team colleagues;
- Taking forward the design, development and management of digital tools including collaborative platforms, amongst others;
- Lead, advise or support the development of web content as well as monitor technical updates;
- Oversee the implementation of social media strategies and provide input on the creation on copy;
- Monitoring analytics across communication channels to reach KPIs;
- Advise on and oversee the design and development of written deliverables, with an emphasis on high quality editorial work, visual presentation and good design skills;
- Contribute to reports and proposal-writing by advising and drafting content, including methods for the wide range of communications services clients require in the EU and UK markets;
- Participate, lead and contribute to client and stakeholder meetings;
- Take responsibility for quality assurance, continuous improvement and the delivery of high-quality work for clients;
- Bring innovations to help develop the communications services on offer to clients;
- Undertake other key tasks, as required.
- Master’s Degree or equivalent combination of education and 7+ years’ professional experience in strategic communications role;
- Previous experience of managing, supervising or mentoring others, ability to work within multi-cultural, multi-disciplinary teams spread across different countries and time zones;
- Knowledge and interest in social policy, ideally in relation to employment, labour market, social inclusion and protection, education and training, migration and asylum;
- Strong financial, organisational and coordination skills, including time management, multi-tasking and the ability to work in a fast-paced environment;
- Experience developing communities of practice and managing online communities is an advantage;
- Experience of managing communication campaigns is a plus;
- Excellent interpersonal and communication skills, including interacting with multi-national and multi-disciplinary stakeholders;
- Excellent verbal, written, analytical and presentation skills in English (C1 or equivalent) - additional European languages an advantage;
- Experience with content management systems (CMS), for example Drupal. Knowledge and understanding of HTML, CSS or Javascript is a plus;
- Experience of business development activities including capture work, proposal preparation, building partnerships.