Multilingual Customer Care Coordinator
Cross Border Talents
- Gand, Flandre-Orientale
- CDI
- Temps-plein
- Be the champion for customers - listen to their needs and ensure a smooth breakdown resolution process.
- Act as the communication hub - liaise between customers, drivers, and dealerships in their native languages (Czech, Polish, Lithuanian, German).
- Utilize our systems - efficiently manage breakdown cases and keep all parties informed.
- Competitive compensation package: gross salary ranging from 2800 to 3100 euros, and social contributions.
- Additional benefits to make your life easier: meal vouchers (7.24 euros net per working day), gift vouchers, and deals from our partners.
- Take a well-deserved break: enjoy 10 public holidays and 20 days of paid leave each year.
- Continuous learning and development: we offer on-site training with a transition to a hybrid model later.
- We operate a 24/7 rotating schedule with shifts lasting 7 hours and 30 minutes, including a 30-minute lunch break.
- Contract terms are flexible, ranging from 1 to 3 months to 6 months.
- Has a customer-centric mindset and a positive attitude.
- Boasts excellent communication skills and thrives in a collaborative environment.
- Is a quick learner and eager to contribute to the team's success.
- Is flexible and adaptable, willing to work various shifts.
- Another Eastern European language in your skillset.
- A competitive salary and attractive benefits package (meal vouchers, transportation allowance, etc.).
- Opportunities for growth and development within a supportive team.
- A healthy work-life balance.
- A vibrant international work environment.