Manage customer orders from receipt to delivery, including shipping coordination.Handle consignment inventory and perform monthly reconciliations.Coordinate billing, rebates, commissions, and ERP data input.Act as the main point of contact for customer inquiries and complaints.Coordinate internal follow-up on customer requests across multiple departments.Take ownership of the full order-to-cash cycle and customer success process.Join a dynamic, international team with growth opportunities and strong values.2-5 years' experience in customer service & logistics in an international setting.Strong knowledge of ERP systems (SAP, IFS) and CRM tools like Salesforce.Excellent English communication skills (C1/C2 level required).Proactive, autonomous, and results-driven with a collaborative mindset.Skilled in coordinating across departments and improving customer processes. * Having prior experience with packed goods and planned transport is considered a strong asset.Our client is a leading player in their industry with a strong international presence. They are committed to providing high-quality service to their global clients and strive for continuous improvement in all aspects of the customer journey.This is a temporary contract of 4 months, with possibility of extensionTemporary contract of 4 months, with possibility of extensionA varied and impactful role with full O2C & C2R ownership.Work in a multicultural team within a globally recognized company.Opportunities for professional growth and ERP implementation projects.Competitive salary and attractive employee benefits.A customer-focused environment that encourages innovation and ownership.
