Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.What You'll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 24 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
De Key Lead is verantwoordelijk voor het garanderen van een hoogwaardige winkelervaring voor alle klanten. Dit gebeurt door op te treden als Floor Supervisor, waarbij begeleiding en coaching wordt gegeven aan Brand Representatives en Stock Associates om ervoor te zorgen dat de winkelactiviteiten soepel verlopen. De Key Lead maakt deel uit van het leiderschapsteam van de winkel en is verantwoordelijk voor het stimuleren van de prestaties op de winkelvloer door middel van klantbeleving en het behalen van dagelijkse verkoopdoelstellingen door het team.Jouw verantwoordelijkheden
Openings- en sluitingsroutine
Productkennis & Merkbewustzijn
Zakelijk inzicht
Proactief denken
Oog voor detail
Gebruik van kassa/POS-systeem
Warenbescherming (Asset Protection)
Visual Merchandising & Displays
Systeemvaardigheden
Beschikbaarheid
Het werkrooster varieert wekelijks, maar je kunt verwachten minimaal 24 uur per week te werken.
Verplichte beschikbaarheid op zaterdagen, zondagen en bepaalde feestdagen.
Tijdens piekperiodes zal het aantal werkuren toenemen om te voldoen aan de behoeften van de
QualificationsWhat it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
CEFR B2 Fluency in English & Dutch, required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Wat het vereist
Opleiding: Middelbare schooldiploma / G.E.D. gelijkwaardig wordt aanbevolen.
Retailervaring: Minimaal 1 jaar ervaring in de detailhandel is gewenst.
Leidinggevende Ervaring: Geen leidinggevende of managementervaring vereist.
Additional InformationWhat you will receive As an employee of Abercrombie & Fitch Co. (A&F Co.), you will be eligible for a variety of benefits designed to fit you and your lifestyle. A&F is committed to offering competitive and comprehensive benefits that align with our company culture and values, but most importantly - to you! The goal is to reward the commitment of our employees and to advance our global activities: Quarterly bonus program* 40% discount on non-sale goods Mutual insurance and company provident insurance Employee Assistance Program Career development opportunities, we believe in internal promotion Training and development Attentive and personalized onboarding An international team of people who will celebrate you for who YOU are 13th month - 100%* *Pending probationary periodFOLLOW US ON INSTAGRAM @LIFEATANFAbercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
