Overview:KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is searching Technical Support Engineer to join our team in Herentals, Belgium.We are seeking a skilled and motivated Technical Support Engineer to join our Kemin Application Solutions (KAS) team. This team is responsible for the development, implementation, and maintenance of product application systems and services offered to our customers. In this role, you will focus on ensuring the safety, reliability, and quality of automated dosing processes.About KeminWe are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States. Responsibilities:Technical Support & Engineering
Provide day-to-day technical support to Field Service Engineers
Troubleshoot and repair systems and components, including warranty and trial units
Assist in manufacturing and functional testing of applicators prior to shipment
Support the design, configuration, and optimization of industrial processes
Contribute to the development of P&IDs, electrical schematics, user manuals, and installation guides
Participate in training and development of KAS team members
Monitor and report competitor activities
Foster a collaborative and positive team environment
Customer Focus
Minimize applicator downtime through effective support
Ensure customer satisfaction through ongoing technical assistance
Prepare detailed documentation outlining technical solutions and pricing
Respond to customer and Sales Team inquiries with technical expertise
Recommend suitable solutions based on customer needs and product capabilities
Maintain accurate records of customer interactions using CMMS software
Continuous Improvement
Stay informed about new products, features, and industry trends
Contribute to the development of new dosing systems and special-purpose applications
Design and implement quality control procedures and risk assessments
Conduct and report on quality checks of goods and materials
Qualifications:Education Requirements
Bachelor’s degree in Electro-mechanical Engineering or a closely related discipline
Solid academic background in one or more of the following areas:
Electro-mechanical systems
Measurement and control technology
Processing engineering
Core Competencies and Skills
Strong ability to read and interpret electrical diagrams and mechanical schematics
Proven experience in troubleshooting equipment and conducting system-level tests
Highly organized with a proactive, hands-on approach to problem-solving
Detail-oriented and capable of managing complex tasks independently or within a team
Excellent communication skills, both verbal and written, with fluency in English
Comfortable working in fast-paced, high-pressure environments
Preferred Experience and Attributes
Practical experience in plant automation or feed mill process technology
Familiarity with liquid dosing systems and their operational requirements
Strong analytical thinking and sound decision-making capabilities
Commitment to quality, accuracy, and continuous improvement
What Awaits You--> A challenging opportunity with a lot variety where you can take ownership of your role and grow.--> A competitive financial package
Yearly bonus
Medical coverage
Bike lease
Life and travel insurance
Pension plan
Meal vouchers
--> Continued learning opportunities - at Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession level
Tuition reimbursement
LinkedIn Learning
Corporate University with online and in person trainings.
Apply now to make a significant impact in the EMENA region!#LI-JJK
