About the roleAs an Enterprise Account Manager, you are the key link between Apicbase and our international enterprise customers. You work closely with cross-functional teams ,including Sales, Product, and Support to ensure customers get maximum value from our solutions. You’ll drive smooth onboarding, boost adoption, and foster long-term customer satisfaction and growth.In this role, you’ll also have the opportunity to represent Apicbase at trade fairs and events, both nationally and internationally. These interactions allow you to strengthen relationships with existing clients and connect with new prospects face-to-face.What you'll do & who are we looking for👥 Build and maintain strong relationships with enterprise-level clients across multiple countries🚀 Oversee onboarding and implementation processes to ensure success from day one📊 Monitor usage and performance metrics, and proactively address opportunities and risks🛠 Collaborate internally with technical, product, and support teams to solve challenges💼 Identify upsell and cross-sell opportunities and coordinate with the Sales team🎯 Act as a strategic advisor to your customers, helping them grow with Apicbase🌍 Attend trade shows and industry events to engage with clients and prospects directly-Proven experience in account management, customer success, or client-facing roles – ideally with enterprise or international customers-Excellent communication skills in English (additional languages are a plus)-Data-driven mindset with a solid grasp of KPIs and performance monitoring-A proactive, hands-on team player who thrives in a fast-paced, collaborative environment-Willingness to travel occasionally for events and client meetingsWhat we offerA strategic role in a fast-growing SaaS company in the food-tech spaceThe opportunity to work with international customers and teamsDirect contact with customers and prospects at events and fairs across EuropeA culture of ownership and room to shape your own growthCompetitive salary and benefits, including flexibility and regular team events
